The United Arab Emirates currently have multiple job openings for capable and dedicated hands to fill various positions. Applicant is invited from suitably qualified candidates from all over the globe for both full-time and part-time employment opportunities
Job Description
We have various private and publicly owned establishment committed to delivering exceptional customer experiences who are currently seeking dedicated and empathetic individuals to join our team as Customer Service Representatives.
Your role as a Customer Service Representative contributes to building lasting relationships with our customers, enhancing their satisfaction. We look forward to welcoming dedicated individuals to our team!
Job Duties and Responsibilities
As a Customer Service Representative, you will:
- Engage with customers via various channels such as phone, email, and live chat
- Provide prompt and accurate information to resolve customer inquiries and issues
- Process orders, returns, and exchanges efficiently and with a customer-centric approach
- Assist customers in navigating our products/services and troubleshoot any challenges they may encounter
- Document and track customer interactions to enhance service quality
- Perform all other designated tasks accordingly
Job Skills and Requirements
To excel in this role, you should have:
- Proven experience as a Customer Service Representative or in a similar role
- Excellent communication and interpersonal skills
- Strong problem-solving skills
- Exceptional customer service and management skills
- Ability to multitask and thrive in a fast-paced environment
- Proficiency in using customer service software and related tools
- Fluency in English; additional languages are a plus
- Basic math skills for handling transactions
- Flexibility to work a variety of shifts, including weekends
- Reliable and trustworthy
Perks and Benefits
- Competitive hourly wage
- Potential tips
- Employees discount
- Opportunities for professional development
- Flexible work schedule